Crossroads Community Services
 

1822 Young St.
Dallas, TX 75201
214.560.2511
www.ccsdallas.org

Director: Reverend Jay Cole, 214.560.2511 x401, jcole@fumcdallas.org 

Volunteer Coordinator: Jean Jacobs, 214.560.2511 x403, jjacobs@fumcdallas.org

Mission
To offer individuals and families in economic distress the support necessary for stabilization and the skills necessary for sustained economic success.

Hours
8:30 a.m - Noon, Monday-Thursday

Services

• Clothing Closet: New and gently worn clothing is distributed to the homeless and low-income households in the Dallas area.
• Food Pantry: The Food Pantry in Crossroads Community Services serves low-income persons who have their own residence in the city of Dallas.
• Community Voicemail: If you do not have a phone but would like to have your own personalized answering service, please come to CCS on Monday or Wednesday between 10am and noon to sign up.
• DART Passes: We may provide DART passes for a verifiable doctor’s appointment, social services appointment, parole or probation appointment, job interview, or new job (when you have no other transportation.)
• Computers: When we have them, CCS gives used computers to individuals and families on a case-by-case basis.
• Financial aid: We provide financial aid on a limited basis to persons who face the possibility of eviction or loss of utility service.

Volunteer Opportunities

Long Term

• Goal Setting/Budget Workshop Volunteers: Facilitate workshops that teach goal setting skills and responsible household budget management; conduct telephone follow-ups with participants to provide encouragement. (Workshops are every Thursday from 10:00am – noon; follow-up phone calls are made at mutually agreed upon times)
• Front Desk Receptionist:  Greet persons coming to CCS for services, answer phones, occasional light clerical duties.  (M- Thur, 8:15am – noon; 1:00pm – 4:00pm)
• Newsletter Helpers: Help with newsletter writing and editing; easily done at home or at CCS. 
• Clerical Assistants: Help with data entry, filing, and mailings.  (M – F, 8:15am – noon; 1:00pm –4:00pm)

Short Term  

• Food Pantry Workers: Sort & shelve incoming food products, fill daily client requests for food, help elderly and disabled clients load their groceries and clothing, help organize & facilitate a Nutrition Education Workshop, hold a special food drive at your school, church, company, or organization. (M – Thur 8:15am – noon; other times can be arranged, especially for groups wishing to volunteer together)
• Intake Interviewers: Interview persons coming to CCS for services, provide information about other community services.  (M – Thur, 8:15am – noon)
• Clothing Closet Workers: Distribute clothing items to persons coming to CCS; sort, size and hang incoming clothing donations; assist with organizing clothing drives.   (M – Thur 8:15am – noon; other times can be arranged, especially for groups wishing to volunteer together)
• Donation Drivers: Serve as a driver to pick up offers of donated items.  (as needed/ as available)
• Special Project Volunteers: Help assemble hygiene kits, mending kits, mailings, and other special projects that come up throughout the year. (Time to be determined by the scope of project.)

In-Kind Donations

• Winter coats
• Hats and gloves
• Men’s tennis shoes
• Men’s pants in waist sizes 36” and under
• Children’s shoes
• Socks and underwear for everyone
• Hygiene products
• Reasonably current computers
• Food, specifically: Canned chicken, beef, and ham (provided it is high protein/low fat)